MALVERN, Penn. – AKUVO, a technology organization specializing in collections and credit risk, announced two new clients on its Aperture platform: the $1.9B Credit Union of Texas based in Allen, Texas and the $830M Financial Plus Credit Union headquartered in Flint, Mich. Ten credit unions have signed on to Aperture since the 4th quarter 2021, signaling consistent, strong growth for AKUVO as mid-year approaches.

CUTX takes pride in its mission of delivering better, modern banking experiences and strengthening their local communities. The credit union’s leadership team understands that a great member experience extends far beyond the initial capture of new business. Loyalty begins when an institution inclusively supports members in their time of need, which is why CUTX began searching for a new collection platform.

“Leveraging a platform like Aperture will enable us to deploy more effective, efficient and automated collection strategies, ultimately resulting in a better member experience and increased collectable dollars,” comments Stefan Morgan, CUTX VP Contact Center. “Our team is always looking for new ways to work smarter and evolve using the latest technology, and we’re excited to partner with AKUVO to do just that.”

Financial Plus Credit Union has served the state of Michigan for 70 years. With a mission focused on providing personalized service, the organization was seeking a collection platform that can enhance its collection strategy.

“Applying cutting-edge tools like data science and artificial intelligence to our delinquency management strategy will create a better, more personalized member experience. Our collectors will be able to connect more with members while letting the technology drive the rest of the process efficiently,” says Jeff Naessens, Collections Manager at Financial Plus. 

“Aperture was created to intelligently consume and display data, giving collectors automated or recommended actions for outreach, communication, and resolution, all based on what is best for each member relationship,” states Steve Castagna, AKUVO Chief Operating Officer. “We are excited to welcome Credit Union of Texas and Financial Plus Credit Union to the AKUVO family and look forward to seeing their progressive collection strategy come to life with Aperture.”

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 About AKUVO  

AKUVO is the creator of Aperture, a modern, cloud-based collection platform powered by data and analytics. Built by a team of individuals, each with more than 20 years’ experience, the company takes a visionary, behavior-based approach to credit risk and delinquency management through its products and consulting services.  To learn more, visit this page.

About Credit Union of Texas

For almost 100 years, Credit Union of Texas has provided financial services to members throughout North Texas. Living out its vision to deliver an unexpected experience, CUTX has grown to nearly $2 billion in assets. Membership is open to anyone who lives, works, or worships, or is related to a member in Dallas, Denton, Collin, Rockwall or Upshur and its surrounding counties. In the last year, CUTX was recognized with the Communities Foundation of Texas “Be in Good Company” Seal of Excellence, voted the Best Credit Union in DFW by the readers of The Dallas Morning News and named the winner of the Torch Awards for Ethics, Better Business Bureau Serving North Central Texas. For more information about CUTX, click here.

About Financial Plus Credit Union

Owned by over 57,000 members, Financial Plus provides a full range of modern, easily accessible banking products and services to all throughout the state of Michigan. For more information, visit this page or call (800) 748-0451.