LOYALTY QUALITY SERVICE GUIDANCE
LOYALTY QUALITY SERVICE GUIDANCE
THE CUSTOMER LOYALTY TEAM
CREATING RAVIN' FANS!
MEET RAVIN
As AKUVO’s #1 Virtual employee, Ravin is here to help the loyalty team create Ravin’ fans! Ravin is the narrator and navigator of Aperture documentation & videos. Her contributions to AKUVO Academy work hand in hand with the loyalty team’s customer service focused approach. She makes appearances at every AKUVO tradeshow & conference. She is loved by adults & children alike, & is always ready to show off her dance moves!
SERVICE STEMMED FROM EXPERIENCE
AKUVO’s Loyalty Team is made up of a group of highly experienced specialists & advisors whose number one goal is to serve our customers from implementation onward. A strong majority of the loyalty team comes from a collections-technology background. Our advisors alone have over 50 years of combined industry experience in their arsenal. In addition, each specialist has extensive familiarity in every facet of Aperture to help alleviate any ‘heavy lifting’ from your team.
COLLABORATION & COMPASSION
Your team will follow you throughout your entire experience with Aperture. The methodology here is to build relationships that are maintained from the first configurations to ongoing post-live support. We feel that having clarity into your institutions processes & ultimate goals is essential when providing the best advisory experience. Our goal is to provide seamless support by garnering true familiarity with each customer’s Aperture environment.
THE CUSTOMER LOYALTY TEAM
CREATING RAVIN' FANS!
MEET RAVIN
As AKUVO’s #1 Virtual employee, Ravin is here to help the loyalty team create Ravin’ fans! Ravin is the narrator and navigator of Aperture documentation & videos. Her contributions to AKUVO Academy work hand in hand with the loyalty team’s customer service focused approach. She makes appearances at every AKUVO tradeshow & conference. She is loved by adults & children alike, & is always ready to show off her dance moves!
SERVICE STEMMED FROM EXPERIENCE
AKUVO’s Loyalty Team is made up of a group of highly experienced specialists & advisors whose number one goal is to serve our customers from implementation onward. A strong majority of the loyalty team comes from a collections-technology background. Our advisors alone have over 50 years of combined industry experience in their arsenal. In addition, each specialist has extensive familiarity in every facet of Aperture to help alleviate any ‘heavy lifting’ from your team.
COLLABORATION & COMPASSION
Your team will follow you throughout your entire experience with Aperture. The methodology here is to build relationships that are maintained from the first configurations to ongoing post-live support. We feel that having clarity into your institutions processes & ultimate goals is essential when providing the best advisory experience. Our goal is to provide seamless support by garnering true familiarity with each customer’s Aperture environment.
DON'T TAKE OUR WORD FOR IT!
DON'T TAKE OUR WORD FOR IT!
