Collections Strategy Consulting


Collection Portfolio Analysis

Develop innovative strategies for collections to help streamline processes

  • Review delinquencies & collection practices by account

  • Understand what channels are used for collections

Specialty Process Analysis (BK, Repo, Foreclosure)

Transform your application workflow through automation

  • Review current process for identifying, monitoring, and reporting
  • Recommend updates or third-party integrations to streamline processes

YOur Consultants

Carla Bramble  |  Principal Consultant

Carla leverages her experience and expertise in the credit union space to develop and deliver high-quality consulting engagements, with a focus in origination and collections. Carla joins the team from Savana, Inc., where she worked as Vice President, Implementations, ensuring a best-in-class on-boarding and integration experience. Prior to Savana, Carla spent 11 years at Temenos and Akcelerant working side-by-side with hundreds of financial institutions to provide expert consulting services through analysis, recommendations and observations.

Natalie Miller

For over 8 years, Natalie has been working side-by-side with financial institutions ensuring efficiency, accuracy and effectiveness of their technology.  As a Product Analyst at Donnelley Financial Solutions, Natalie designed technology solutions to standardize and automate disjointed and labor-intensive functions and processes. Prior to AKUVO, Natalie successfully supported over 60 credit unions on the Temenos Collection and Recovery solutions, automating processes through configuration and problem-solving software and data issues and requests. Natalie’s cumulative experience gives her an unrivaled ability to understand a customer’s objectives, design recommendations leveraging technology and help execute on the desired deliverables.