Are you a leader communicator problem solver ?
Join us as a Project Manager !
About AKUVO
AKUVO is focused on streamlining and automating day-to-day collections by predicting behavior, creating a better experience and providing insights to intercept delinquency before it begins.
As we build and deliver solutions, we are always guided by these priorities:
- Accuracy
- Timeliness
- Cost effectiveness
- New capabilities
The Role
As a Project Manager, your number one goal is to make AKUVO customers “Raving Fans!” This focus will require you to wear many hats and deliver an exceptional customer experience to clients. Your primary responsibilities will be managing customer implementation projects and setting clearly defined expectations.
Key Responsibilities
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Build, strengthen, and foster positive relationships with customers
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Lead and motivate internal and external project teams
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Ensure customers are satisfied with products and/or services
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Ensure contract terms and conditions are met
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Create and maintain project timelines
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Identify and manage project risks and issues
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Collaborate with cross-functional teams to ensure successful project delivery
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Organize and coordinate project go lives
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Other duties as assigned
Skills and Experience
BA/BS Degree in related field preferred
3+ years’ experience in project management
Experience in credit union and/or banking industry is a plus
Demonstrates empathic listening
Communicates a sense of urgency
Ability to work effectively in a fast-paced, deadline-driven environment
Displays personal responsibility and pride
Exceptional interpersonal and communication skills
Up to 10% travel may be required
