Caped Credit Union and Tucson Credit Union Sign With AKUVO Aperture for Delinquency Management

Malvern, PA –

AKUVO, a technology organization specializing in collections and credit risk, announce two new clients: the $1.2 billion CapEd Credit Union in Meridian, Idaho, and the $683 million Tucson Federal Credit Union, headquartered in Tucson, Ariz.

Both credit unions were highly deliberate in their desire to take a more modern and strategic approach to delinquency management and understand the power analytics, artificial intelligence and machine learning can bring to the collection process.

“We were highly impressed with Aperture’s insights and reporting capabilities. The ability to quickly view and monitor collector performance, as well as visualize historical and projected trends, will allow for more sophisticated and strategic planning as our credit union continues to grow,” shared Ashely Kemp, Director of Lending & Collections at Tucson Federal Credit Union.

Aperture can dramatically streamline day-to-day collection activities while also extending its power to specialty processes like bankruptcy, repossession, foreclosure, and many more.

“Being able to use Aperture to drive and automate activities related to specialty processes, especially bankruptcy, is a major benefit to us,” stated Liza McElroy, Credit Resolutions Manager at CapEd Credit Union. “Pairing that with the ability to arm collectors with better information and empower more organic and productive interactions with members, made it easy to choose Aperture.”

“Being selected to provide these exceptional credit unions with the technology necessary to transform their collections strategy is quite an honor,” commented Steve Castagna, AKUVO’s Chief Revenue and Operating Officer. “AKUVO’s view on using data, AI and machine learning to drive collections is causing financial institutions to think differently, and the industry can expect more exciting news from AKUVO in the coming weeks.”  

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About AKUVO  

AKUVO is the creator of Aperture, a modern, cloud-based collection platform powered by data and analytics. Built by a team of individuals, each with more than 20 years’ experience, the company takes a visionary, behavior-based approach to credit risk and delinquency management through its products and consulting services.  To learn more, visit www.akuvo.com.  

About CapEd Credit Union  

CapEd Credit Union, an $1.4B asset Idaho financial institution, serves the communities of the Treasure Valley and Magic Valley with branches and ATMs in Boise, Nampa, Eagle, Kuna, Meridian, Caldwell (opening 2023), and Twin Falls. CapEd provides personal products like savings, checking, and loans, to business services including commercial loans and treasury management, to meet your needs along your financial journey. CapEd has a deep commitment to its mission and vision, which focuses on individual financial well-being, promotion and support of quality education, and the enrichment of our community. It’s More Than Banking. It’s Making a Difference.  Follow CapEd at facebook.com/capedcu, twitter.com/capedcu, and linkedin.com/company/capedcu  

About Tucson Federal Credit Union

TFCU was founded in 1937 as Tucson Teachers Federal Credit Union. TFCU is a not-for-profit financial cooperative governed by a volunteer Board of Directors. Membership is open to anyone who lives, works, worships, volunteers, or attends school in Pima County. Today, TFCU has grown to over 68,000 members and six locations in Tucson and Sahuarita. Their growth and success come from those members who use their services, a dedicated group of volunteers who are elected by their members to represent them, and a great staff who execute the mission of creating opportunities in our community through service, education, and access.