Connexus Adds AKUVO to Power Next-Gen Collections

Malvern, PA – AKUVO, a leading technology organization specializing in collections and credit risk management, has announced that Connexus Credit Union has selected the AKUVO collections platform.  Connexus, a $4 billion financial institution headquartered in Wausau, Wis., serves more than 465,000 members nationwide. With a strong commitment to integrity and transparency, Connexus delivers high-value, innovative financial solutions designed to empower member-owners while driving sustainable growth. 

Following rapid organizational growth and an expanding portfolio, Connexus sought a collections solution with powerful automation, robust reporting, specialty account management and strong support for digital channels. The AKUVO platform will provide this dynamic institution with scalable workflows, real-time insights and flexible tools designed to increase efficiency and improve outcomes for both staff and members. 

“We are committed to serving members with empathy and clarity, while also safeguarding member assets,” said Brian Gourlay, Senior Vice President of Credit Risk Management at Connexus Credit Union. “We are pleased to use a platform that will scale with us, automate routine processes and deliver clear performance visibility.” 

“Connexus has built a remarkable, member-first organization, and we’re excited to help them take their collections strategy to the next level,” said Steve Castagna, Chief Growth Officer of AKUVO. “The AKUVO platform is built for high-growth institutions, achieving better efficiency through automation, strengthening decision-making with deep reporting and supporting digital engagement that meets members where they are.” 

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About Connexus Credit Union  

Connexus is a member-focused cooperative with $4 billion in assets, serving more than 465,000 members across all 50 states. Connexus is proud to provide high yields for checking accounts and deposit products, as well as an industry-leading Digital Banking experience and competitive rates for personal, home, and auto loans. The Wausau, Wis.-based credit union has been nationally recognized for excellence by Forbes, CNN Money, NerdWallet, Kiplinger and Bankrate. Connexus is committed to being a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those it serves. 

About AKUVO

AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.