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The Right Strategy for Every Account
What is Intelligent Collections?
Intelligent Collections isn’t a product. It's a better way to work—and it’s changing how financial institutions manage delinquency.
Intelligent
Collections
Collections
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The AKUVO Platform
One Platform. Every Stage of Delinquency
Whether an account is one day past due or deep in recovery, AKUVO has playbooks, data, and engagement tools to resolve it. Early intervention, mid-cycle prioritization, late-stage recovery, and specialty processes—all in one platform, so collectors always know the next right action.
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Jennifer Irons
Assistant
+ New conversation
Account Holder Snapshot
64 Days DQ on 1 account · $1,225.06 Total DQ
- AUTO USED OPEN ROAD · Last Paid 3-06-26 (90d ago)
- 3 deposit accounts · $55.36 available
Account Holder-Level Insights
Total funds available for offset: $55.36 (SAVINGS BASIC NON DIVIDEND $35.36 · BUSINESS SAVINGS $20.00)
Next Action
Complete the overdue Make Outbound Call activity (70d ago) for AUTO USED OPEN ROAD, and document the outcome.
Show recent payment history Show recent comments Account holder said they can't make this month's payment
Ask me anything, or type / for actions
Accounts Activities Alerts History Payments Promises Scores
Delinquency $1,225.06
Funds $55.36
Due $0.00
Business Savings
8785606531-892
Current Balance
$25.00
Jennifer Irons (Authorized signer)
Savings Basic Non Dividend
7481981508-209
Current Balance
$40.36
Jennifer Irons (Primary)
Value Checking
2322477879-927
Current Balance
$0.00
Jennifer Irons (Primary)
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Customer Results
Real Teams. Real Results.
AKUVO customers see measurable results at every stage of delinquency. Explore our library to find an institution like yours.
Publix Employees FCU · One-month impact
$
363K
Delinquency dropped in a single month
"In one month, we dropped our delinquency by $363,000 — a 15% drop in overall 60-day past-due amounts."
Thomas Hankard
Director of Member Resolutions, Publix Employees FCU
USF Federal Credit Union · Productivity gain
60
%
Increase in collector productivity, weeks after go-live
"It's been night and day. Every month I see my collectors getting faster and faster at their job."
Chip Sims
Collections Manager, USF Federal Credit Union
Real results
Built for outcomes our customers can measure.
$1M
Monthly promises captured
CFCU Community Credit Union
75%
Reduction in collector onboarding time
CFCU Community Credit Union
Intelligence Built Together
2026 AKUVO Community Conference
Join collections leaders from across the country to share, learn, and shape what comes next.
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Upcoming Events
Where you'll find AKUVO
Conferences, summits, and industry events where we'll be on the ground.
Aug.
10th–12th
UCC
Las Vegas, NV
Aug. 10th–12th, 2026
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Sept.
9th–11th
Finovate Fall
New York, NY
Sept. 9th–11th, 2026
Sept.
14th–16th
2026 AKUVO Community Conference
National Harbor, MD
Sept. 14th–16th, 2026
Sept.
14th–17th
ACU Collections & Bankruptcy School
Fort Worth, TX
Sept. 14th–17th, 2026
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Sept.
21st–24th
thru July 24th
ACU Tech & Ops
Las Vegas, NV
Sept. 21st–July 24th, 2026
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Sept.
30th–2nd
thru Oct. 2nd
IndianaCUL
Indianapolis, IN
Sept. 30th–Oct. 2nd, 2026
Oct.
5th–8th
Experian Vision
San Antonio, TX
Oct. 5th–8th, 2026
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Oct.
5th–7th
Auto Finance Summit
Las Vegas, NV
Oct. 5th–7th, 2026
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Oct.
6th–9th
GoWest Maxx
Denver, CO
Oct. 6th–9th, 2026
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Oct.
7th–8th
FinAi Lending Summit
Las Vegas, NV
Oct. 7th–8th, 2026
Oct.
15th–17th
CCUCC
Anaheim, CA
Oct. 15th–17th, 2026
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Oct.
18th–21st
Money 20/20
Las Vegas, NV
Oct. 18th–21st, 2026
Oct.
19th–21st
Jack Henry Connect
Kansas City, MO
Oct. 19th–21st, 2026
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Oct.
19th–21st
Vista CXO Summit
Miami, FL
Oct. 19th–21st, 2026
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Nov.
2nd–5th
REACH
Palm Desert, CA
Nov. 2nd–5th, 2026
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Nov.
2nd–4th
Curql Unboxed
Daleville, AL
Nov. 2nd–4th, 2026
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Nov.
3rd–6th
ACU Lending
Las Vegas, NV
Nov. 3rd–6th, 2026